Description of our services which include Microsoft systems development, Web Services, Architectual Consultancy, Systems Integration, .NET, ASP.NET, Visual C++, Visual Basic, COM, COM+Description of our expertise including Customer Servicing CRM systems, .NET, ASP.NET, Visual C++, Visual Basic, COM, COM+, Intranet Web Based Solutions, Business Process Engineering, Workflow Systems, Systems Integration, Credit Bureau, Credit Scoring, Credit Reference DataDescription of key technologies covering Web Services, IVR, Voice Recording Systems, .NET, ASP.NET, Visual C++, Visual Basic, COM, COM+, CTI, MSMQ, MQ Series, TSYS, Experian, Equifax platformsContact details telephone numbers and email addresses

Expertise
  CRM Software and Call Centre Software Systems Integration
 
Business processing
 
Systems Integration
Customer servicing involving the design and development of:
  • A 400 seat call centre software to support customer servicing of credit cards
  • An outbound calling software to increase sales effectiveness
  • Web based data entry and call handling systems
  • Web services for account management in TSYS platform

Business processing involving the design and development of:

  • An automated application decision process for credit card applications
  • Workflow processing systems
  • A credit scoring and credit bureaux data integration and consolidation system
  • A payments clearing and processing systems
  • Multi-channel card application processing
  • On-line debit card payment web services for use within telephone and internet channels

Systems Integration

  • Seamless integration of CRM Software with Predictive Diallers
  • Data integration services to consolidate and unify data from legacy systems 
  • Call centre systems integration 
  • CRM Software and CTI integration



 

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