All our services are aimed at enabling clients to meet and exceed their business goals through appropriate IT technologies and our extensive expertise and experience.
Our broad range of technical skills and services include:
- Architectural consultancy in application design, distributed systems and web services
- IT systems design services
- IT systems delivery
- Software solutions for Call Centres
- Software Project management
- Systems integration
- Web Design Services
- Database design and migrations
- Leading and growing .Net software solutions within our clients' in house teams
- .NET based application development services
- ASP.NET based Web Design and Web Services
- Dynamic data integration services within web pages
- Traditional Microsoft application development
- Application security
- Process development for configuration management, version control and software releases
- Ecommerce Software solutions
dotConnected have a broad range of technology experience gained while developing software and systems from different technologies in real projects.
- Computer Telephony Integration (CTI) technology for Call Centres
- Online decision making
- Component based software technology
- Web service technology
- Interactive Voice Response (IVR) technology
- Voice recording systems from 1 to 500 seat Call Centres
- Predictive outbound dialler technology
- Large scale operational relational database systems (OLTP) technology
- Messaging using Microsoft's MSMQ and IBM's MQ Series technologies
- Main frame integration technologies
- Call Centre MIS Reporting technology
- TSYS & First Data credit card platforms interface technologies
- Experian and Equifax credit bureau interface technologies
- CTL and Metavente Card Processing Systems